Deliveries

Order today by 4pm and receive your delivery the next day.

Kooltech offers a range of delivery options including Next Day, Next Day AM, and a timed delivery service (POA).

PLEASE NOTE: Due to the size, availability and/or weight of some products, delivery charges and lead times are subject to change dependent on products ordered. A representative will contact you to confirm your order and will notify you if there are any discrepancies with availability or delivery charges.

We have a fleet of dedicated vehicles operating out of our 3 Distribution Centres and our Branch Network covering core geographical locations.

Our drivers know our customers and what they need.

Having our own vehicles and drivers means we can offer a friendly, dedicated, reliable and flexible service required by the trade.

Our increased stock holding of Mitsubishi Electrics M Series and Mr Slim combined with our delivery service has proved popular with busy contractors.

Should you have any questions, please call us on 0345 034 4179, email sales@kooltech.co.uk or contact your local branch to discuss your Kooltech delivery.

FGAS regulated products
As a company who adheres to the FGAS regulations set by the Environment Agency, you will be required to supply us with the appropriate FGAS Registration number should you wish to purchase any of the products on this site which are clearly flagged with an FGAS required sash. Failure to supply us with the relevant number will mean we cannot supply you with the product and the order will not be shipped. Kooltech will vet all orders with such products and will notify you if there are any discrepancies. For more details on FGAS and your responsibility, visit the REFCOM website.

Returns / Cancellations
Orders cannot be cancelled without our written consent. Returns for credit are subject to prior arrangement and a restocking charge of 25% of the invoiced value of the goods shall be applied and shall be paid by the Buyer. Special orders (non-list items) cannot be cancelled, neither can such goods be returned under any circumstances.

Goods returned where ordered incorrectly

Where goods have been incorrectly ordered by the customer it is not Kooltechs policy to take product back. Only after discussion with relevant Senior Manager and after determining that the product could be sold on will Kooltech take back the item. However a charge of up to 25% WILL apply.

Special Orders
Where non standard / non coded product is ordered by a client which is not the required, Kooltech will NOT accept its return or raise a credit against it.