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Refrigerant & Nitrogen Cylinder / Returns Policy

Effective 1st November 2014

GENERAL

All refrigerant cylinders are provided to account customers on six months free of charge loan. Following the free loan

period cylinder rental will be charged according to our current published pricing levels. Rental charges are non

refundable. In the event of a cylinder being lost it will be charged according to our published pricing levels at which

point rental charges will cease.

Nitrogen cylinders are provided to account customers on one months free of charge loan. Following the free loan

period cylinder rental will be charged according to our current published pricing levels. Rental charges are non

refundable. In the event of a cylinder being lost it will be charged according to our published pricing levels at which

point rental charges will cease.

Trade sale customers will be required to pay a deposit for each cylinder which is refundable provided the cylinder is

returned within the time specified below after which no refund will be due.

Cylinder statements are issued monthly and indicate relevant references, cylinder serial numbers, date issued, due

return date and notification of fees about to be invoiced.

It is the responsibility of the customer to arrange the return of refrigerant and nitrogen cylinders to Kooltech’s

premises.

Where agreement has been reached with a Kooltech office to collect from a customer’s premises or site, collection will

only take place where fully completed returns paperwork (RCRR01/10) is provided and signed by both customer and

Kooltech driver, otherwise collection will be refused.

 

RECOVERY CYLINDERS

Kooltech will only accept return of recovery cylinders with fully completed waste documentation in accordance with

current legislation.

In addition the Kooltech branch receiving the cylinders will, on every occasion, issue a proof of return receipt

(document reference RCRR01/10), indicating the date of return, cylinder type, refrigerant type and serial number. In

the event of a query regarding the return of a cylinder, proof of its return will be required to ensure that a credit can

be issued.

 

EMPTY CYLINDERS

Kooltech branches receiving the cylinders will, on every occasion, issue a proof of return receipt, (document reference

RCRR01/10), indicating the date of return, cylinder type, refrigerant type and serial number. In the event of a query

 

LOST CYLINDERS

Where applicable rental charges will continue to be made until either returned or we are notified that the cylinder is

lost. When a cylinder is reported as lost the relevant charge is applied. No credits will be made for any rental charges

made prior to the date that the loss was notified to Kooltech. A lost cylinder charge will be applied automatically where

cylinders are not returned within eighteen months of the date of issue.

 

CHARGES (subject to change without notice)

Filled Cylinder Charges                        

                                                                                                  Monthly Rental                                   Lost Cylinder

                                        Kg                      Free loan Period          KOOLTECH CODE       £                         KOOLTECH CODE         £

 

Small                                 9                           6 months                     40010080        £4.50                      40010075                   £50.00

Medium                             20                         6 months                     40010081        £5.50                      40010076                   £75.00

Large                                 50                         6 months                     40010082       £7.50                       40010077                   £100.00

 

Nitrogen Cylinder Charges

                                                                                                   Monthly Rental

                                         Kg                   Free loan Period      KOOLTECH CODE         £                    KOOLTECH CODE             £

 

Small                                 9                         1 month                 40010087                   £7.50                   40010101                       £100.00

Medium                            20                        1 month                 40010087                   £7.50                   40010105                       £181.25

Large                                50                        1 month                 40010087                  £7.50                    40010103                      £225.00

Lost Cylinder

 

Trade Sale Refrigerant Cylinder Deposit Charges

                               Kg             Code                 Deposit                  Code            Cylinder Cost                             Deposit returned

                                                                                                                                                                                in full if cylinder

                                                                                                                                                                                returned within

                   

Small                       9             40010075          £50.00                   40010070           £60.00                                        5 months

Medium                   20           40010076          £75.00                   40010071           £70.00                                        5 months

Large                      50           40010077           £100.00                40010072            £80.00                                        5 months

 

Environment Agency Fee  40010079 £10.00

Incineration per Kg 40010075 £6.00

 

Recovery Cylinder Charges

                       Monthly Rental

                        Kg              Free Loan Period          KOOLTECH CODE     COST         MONTHLY RENTAL                LOST CYLINDER

 

Small                9                 6 months                         40010070              £70.00               40010080 £4.50                  40010075 £50.00

Medium            20               6 months                         40010071              £85.00               40010081 £5.50                  40010076 £75.00

Large                50               6 months                         40010072              £100.00               40010082 £7.50                  40010077 £100.00

 

Environment Agency 40010079 £10.00

Incineration per Kg 40010078 £6.00