Careers at Kooltech Ltd
Looking to join the UK's largest wholesaler of Mitsubishi Electric products? Want to join a company with a genuine platform to reach your true potential? You've come to the right place. Here you'll find all the latest positions/roles we have open in the company
If you don't see anything that fits the bill, why not follow us on Facebook or Twitter and keep abreast of positions as they become available. Alternatively, send your CV to recruitment@kooltech.co.uk and we'll be in touch if we have a suitable role available.
Area Product Manager
Location: Manchester & M62 Corridor
Reporting to: Regional Product Manager
Job Type: Permanent, Full-time.
Purpose of role: Field base sales manager whom develops sustainable and profitable sales growth of the Kooltech product range including Mitsubishi Air conditioning in compliance with authorized pricing and discount structure.
Salary: Dependent on Experience
We are currently seeking an Area product manager to join our successful team.
Daily duties and responsibilities:
- Promote sales of Kooltech’s range of products and build effective relationships with HVAC contractors through planned targeting of existing and potential customers/clients.
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Engage and interact with client decision makers to identify new and emerging business opportunities. Establish informal rapport with customers to obtain market intelligence on prevalent competitive pricing policies, additions/deletions to product offerings, or special promotions intended/currently in vogue.
· Achieve sales turnover targets agreed for the territory/assigned customer group (exceeding these levels wherever possible) with optimum gross margins adhering to company policies on discount procedures.
· To speak positively and enthusiastically about the company and its products and services to ensure that a professional company and brand image is provided at all times to customers and colleagues.
· In ALL instances where special pricing needs to be quoted to meet competitive or customer pressures, prior approval must be sought from the Regional Product Manager.
· Provide a constantly improved quality of Customer Service by maintaining regular contact with personal visits, telephone and written communications.
· Maintain regular market intelligence on competitive pricing policies, products range and/or special promotions for regular weekly or monthly reporting to the Regional Product Manager(as directed) with any appropriate recommendations for Kooltech action.
· Be responsible for day-to-day management of customer accounts, as directed by the Regional Product Manager.
· Provide entertainment/hospitality to develop and maintain good customer relationships, recognizing that some events will occur outside normal working hours.
· Ensure speedy response to each and every customer enquiry - in consultation with the Regional Product Managerwhenever required to do so.
· Support the role of Internal Sales and/or the Branch upon direction from the Regional Product Managerwhenever required to do so.
· Maintain complete familiarity with the computer link to head-office and the CRM operating system with a “hands-on” approach to ensure continuing use of modern technology in use and generation of performance data.
· Assist the Internal Account Manager, as and when necessary, in:
Administration of warranty claims.
Timely payments by debtors (in accordance with the agreed terms and conditions applicable to specific customer accounts).
Customer account development strategies
· Maintain excellent inter-personal relationships with all personnel at the branch and those at other branches/head office/subsidiary companies within the Kooltech group.
· Actively participate in regular sales staff meetings. Communicating any notable sales achievements and/or developments in the market or any improvements in operating methods which generate cost reduction, and/or productivity.
This is an excellent opportunity for an individual to develop their skills within a busy and successful branch.
If you are this person please send your CV and covering letter by email to recruitment@kooltech.co.uk
2 X Technical Support Engineer
Location: Glasgow / Manchester
Reporting to: Regional Technical Manager
Job Type: Permanent, Full-time.
Purpose of role: Commissioning Mitsubishi VRF Systems. Provide technical support to customers and Kooltech employees. Resolve warranty disputes when required and promote Kooltech products and services to contractors and consultants.
Salary: Dependent on Experience
We are currently seeking two Technical support engineers to join our successful team. Reporting to the National technical manager you will provide commissioning to Mitsubishi VRF systems and also provide technical support to customers and Kooltech employees.
Daily duties and responsibilities:
- Commission VRF split systems when required (including weekends)
- Attend site to resolve commissioning/installation queries.
- Support Kooltech branches with technical support.
- Attend site when required to resolve warranty disputes.
- Prepare and maintain commissioning forms, log sheets, Health and Safety records where applicable.
- Provide assistance to sales and admin colleagues by accepting telephone orders and enquiries and communicating details for the sales order processing system.
- Promote product sales and services to contractors and consultants when possible.
- Maintain familiarity with new and present Mitsubishi products i.e. attend training courses when required.
- Actively participate in branch meetings to discuss and exchange views and ideas to improve performance, appertaining to the larger group picture.
- Assist National Technical Service Manager with in-house training courses when required.
This is an excellent opportunity for an individual to develop their skills within a busy and successful branch.
If you are this person please send your CV and covering letter by email to recruitment@kooltech.co.uk
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