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Privacy Policy

Kooltech is committed to protecting your privacy. It is very important to us and we respect anyone's concerns about maintaining it. This statement tells you how and why we use your information.

 

Cookies

A cookie is a very small text file that is placed on your hard drive by the server of a web page you visit. It is an individual label, which identifies you as a visitor - it cannot deliver viruses.

Some of our cookies are generated automatically by the software we used to create parts of the site. Others are simply used to save time by automatically filling in any forms that you have already filled in. If you want to change any details you can simply type over any text. In the future, we may use cookie files to help personalise the site and help you experience it in the way that suits you best.

Kooltech may gather the following information in aggregate for: browser type (e.g. Internet Explorer, Chrome Firefox, Safari, etc), operating system (e.g. Windows, MacOS, Linux), IP address, and Internet Service Provider. This is to provide numbers of people visiting the site.

Your choice

Certain portions of our Site require you to register before you can access them. We will use the information you provide to fulfil your enquiry.

Registration is entirely voluntary. However if you do not wish to register, you will be unable to access these restricted areas.

Links

Kooltech is not responsible for the privacy practices or the content of any other websites linked to this site. If you have followed a link from the Site to another website you may be supplying information to a third party yourself.

Data protection

Kooltech does not sell, trade or rent your personal information to others. This information will not be disclosed to any third party without your consent unless required by law.

The Data Protection Act allows you to have access to information held about you and, where appropriate, to have it corrected or deleted. There is a maximum charge of £10 for providing a copy. Visitors to our website responding to advertisements should satisfy themselves that they know how their personal information will be used.

Information we collect

Kooltech processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

The personal data that we collect is:

·         Name

·         Address

·         Email

·         Telephone Number

We collect information using website orders and online forms.

Kooltech Ltd takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data are detailed below:

·         We collect your personal data in the performance of a contract or to provide a service and to ensure that orders are completed and can be sent out to your preferred address

·         We will occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be non-intrusive and is processed on the grounds of legitimate interests.

 

You have the right to access any personal information that Kooltech ltd processes about you and to request information about:

·         What personal data we hold about you

·         The purposes of the processing

·         The categories of personal data concerned

·         The recipients to whom the personal data has/will be disclosed

·         How long we intend to store your personal data for

·         If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

Kooltech Ltd utilise some products or services (or parts of them) that may be hosted/stored in non-EU countries, which means that we may transfer any information which is submitted by you through the website outside the European Economic Area ("EEA").

Therefore, when you use our website or send us an email, the personal information you submit may be stored on servers which are hosted in non-EU countries. Where this is the case, we will take steps to ensure that those providers use the necessary level of protection for your information and abide by strict agreements and measures set out Kooltech Ltd to protect your data and comply with the relevant data protection laws.

Consequences of not providing your data

You are not obligated to provide your personal information to Kooltech Ltd however, as this information is required for us to provide you with our services, deliver your products and for other Legitimate Interests, we will not be able to offer all of our services without it.

Legitimate interests

As noted in the 'How We Use Your Personal Data' section of this notice, we occasionally process your personal information under the legitimate interests' legal basis. Where this is the case, we have carried out a thorough Legitimate Interests' Assessment (LIA) to ensure that we have weighed your interests and any risk posed to you against our own interests; ensuring that they are proportionate and appropriate.

How Long do we keep your data

Kooltech Ltd only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

Children

Kooltech will not collect online contact information from children under 14 years of age without prior parental consent or parental notification, which will include an opportunity for the parent to prevent use of the information and participation in the activity. Without prior parental consent, online information will only be used to respond directly to the child's request and will not be used for any other purpose.

Kooltech will not collect personally identifiable off-line contact information without prior parental consent.

Kooltech will not distribute to third parties any personally identifiable information without prior parental consent.

Kooltech will not publicly post or otherwise distribute personally identifiable contact information without prior parental consent.

Kooltech will not entice children by the prospect of a special game, prize or other activity, to divulge more information than is needed to participate in the activity.