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Terms & Conditions

If you access the Kooltech website you agree to be bound by the conditions in this legal message and further agree that the Courts of Scotland shall have exclusive jurisdiction in respect of any dispute arising from this legal message. If you do not agree with the conditions in this legal message, do not use this website.

The copyright in the material contained in the Kooltech website belongs to Kooltech. All rights reserved. Except solely for your own personal and non commercial use no part of this website may be copied, performed in public, broadcast or adapted without the prior written permission of Kooltech.

Kooltech assumes no responsibility for the contents of any other websites to which the Kooltech website has links.

To the extent permitted by law Kooltech shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in this website.

The material contained in this website is a guide only, is not intended as a recommendation to buy, sell or hold any securities of Kooltech , does not constitute an offer to sell or the solicitation of an offer to buy any such securities and must not be relied upon in connection with any investment decision. The price of shares and the income from them can go down as well as up. Past performance is not necessarily a guide to future performance. If you are not sure what you should do, please consult your financial adviser.

The material contained in this website is not aimed at or meant to be viewed by persons other than those in the UK. Any person who chooses to access the website from other locations is responsible for compliance with applicable local laws.

While Kooltech has taken every effort to ensure that the information contained within the website is correct, you should be aware that the information may be incomplete, inaccurate or may have become out of date.



Strictly nett monthly account for approved credit accounts. New accounts must be applied for on our application form stating two trade and one bank reference. At least ten days must be allowed for credit status clearance. Where no approved credit account already exists payment must be CASH WITH ORDER or CASH ON DELIVERY. No new account will be opened for an initial order of less than £50. Goods despatched per C.O.D post will carry additional charge of £2.00. The right is reserved to charge interest at 4% above bank base rate on accounts overdue and to claim all charges, legal and otherwise, involved in collecting payment. The Vendor reserves the right to uplift goods from the Buyer's possession should these payment terms not be complied with. The Buyer shall permit access to the Vendor for this purpose. All costs and losses incurred by the Vendor in so doing shall be charged to the Buyer together with the restocking charge referred to below. FOR CREDIT CUSTOMERS, OUR TERMS ARE 30 DAYS FROM THE DATE OF INVOICE OR AS OTHERWISE AGREED: WE ARE PREPARED TO ALLOW ACCOUNTS TO BE SETTLED ON A NETT MONTHLY BASIS.
Minimum Invoice value excluding VAT is £20.00.
Minimum Invoice value will be applied to all small orders and charged at the minimum billing charge ruling on the date of despatch if applicable.


List Prices are subject to change without notice and goods will be invoiced at the list price ruling on the date of despatch. Prices shown in this price list do not include V.A.T.


Next Day Delivery refers to: Orders placed before 4pm will be delivered next day throughout the UK between the hours of 0800 – 1600 hrs. *

Premium deliveries are available:

Pre 10am: A surcharge of £25 will apply to all orders. Orders placed before 4pm will be delivered next day before 1000 hrs. *

Same Day Deliveries: Orders taken to be delivered on the same day will incur a charge which will be “Price on Application”. *

Timed Deliveries (within working hours): Specific timed deliveries will incur a standard surcharge of £50. These are deliveries which need to arrive at a set time. This refers to timed deliveries between 0800 – 1700 hrs. *

Timed Deliveries (out of hours): Specific timed deliveries (out of hours) will incur a surcharge which will be “Price on Application”. These are deliveries which need to arrive at a set time outside the hours of 0800 – 1700 hrs. *


Outlying Postcodes: BT, CF, EX, GY, HS, IV, KW, LD, NP, NR, PA20-80, PH19-44, PL, SA, TA, TQ, TR, ZE.  

Some outlying postcodes will incur additional charges or restricted services for boxed items and the delivery of ugly freight.

Ugly Freight: Refrigerant Gases and Product over 1.6m meters in length eg. Hard drawn copper, channel, cable baskets/trays, threaded rod, trunking, overflow pipes. A Kooltech staff member will contact to discuss options outlying postcodes. 

*Delivery restrictions apply.


Orders cannot be cancelled without our written consent. Returns for credit are subject to prior arrangement and a restocking charge of 15% of the invoiced value of the goods shall be applied and shall be paid by the Buyer. Special orders (non-list items) cannot be cancelled, neither can such goods be returned under any circumstances.


a) Goods must be checked by the buyer on receipt and any deficiencies or errors be notified in writing to the vendor within 14 days of receipt date.

b) Damage in transit must be notified to the vendor and carrier within 3 days of receipt date.

c) Losses in transit must be notified to the vendor and carrier within 14 days of the date of invoice.

d) Goods must be signed for on receipt and "Unexamined" signatures do not remove the buyers obligation to check goods on receipt and notify the vendor of any irregularities. The vendor shall not be liable in respect of any claim if the provisions of this clause are not complied with.


The vendor shall not be liable whatsoever for non delivery or delay in delivery directly or indirectly resulting from or caused by an Act of God, outbreak of war, hostilities, insurrection, riot, civil disturbance, fire, flood, explosion, accident, theft, climatic conditions, Government Act or regulation, shortage of materials, strike, lock out or trade dispute (either the vendors employees or other parties) or caused by any other circumstance out with the vendors control.


Risk in the goods passes to the Buyer on delivery. Notwithstanding delivery, all goods remain the Vendor's property until all sums due by the Buyer to the Vendor on any legal ground whatsoever are paid to the Vendor in full.


a) Goods manufactured by the vendor are subject to a twelve month warranty in respect of defective materials or workmanship. The vendor reserves the right to either repair or replace defective goods free of charge.

b) All other goods sold by the vendor shall be covered by a warranty or guarantee equivalent to the warranty or guarantee offered  to the vendor by the supplier of such goods in respect thereof.

c) Goods which are the subject of warranty or guarantee claim must be returned to the vendors premises at the expense of the buyer.

d) Subject to the Sale of Goods Act 1979 and the Unfair Contract Terms Act 1977 and excepting the provisions herein stated   the vendor shall in no way be liable howsoever arising, whether in contract or tort or otherwise in respect of any defects in goods sold or defective work or for any loss damage or injury resulting there from including consequential Loss.

e) Warranty is automatically suspended/cancelled if relative invoice is not paid in full.


The vendor shall have a general lien on all goods for all outstanding sums due at any time. The vendor shall be entitled to dispose of or sell the goods at the buyers expense, all nett proceeds therefrom being set against payment of such sums subject to written notice of 14 days being given.


Any disputes arising from the above must be considered as being subject to the jurisdiction of the Sheriff Court at Paisley and subject to Scots Law. Common law rights are not affected.